Start with the rug’s construction
“Persian” and “Oriental” describe origins or styles, not one cleaning recipe. A hand-knotted wool rug, a silk blend and a newer machine-made rug should not automatically receive the same treatment. Before cleaning, the rug’s weave, fiber, dyes, age, wear, fringe and existing damage are reviewed.
Cleaning and drying
Depending on the assessment, the plan may involve hand cleaning or fiber-specific equipment, targeted spot treatment, water extraction and controlled drying. The rug receives a final review before return. We do not promise a particular stain result or say that every rug is fully immersed.
What to tell us
Send the rug’s dimensions and photos, and mention any known provenance, dye bleeding, loose fringe, repairs or pet accidents. The standard online price is for straightforward rectangular rug washing; delicate materials or additional care may need a custom quote. Ask us to review the rug before checkout.
What does the initial review look for?
The underside can reveal whether the design is woven through the foundation or attached by another construction method. The reviewer also looks for worn corners, weakened fringe, dye movement and evidence of previous repair. These details guide handling and drying; a country-of-origin label alone does not tell us which process is safe.
Before you send a rug
Take photos of the full front and back, plus close-ups of discoloration or structural damage. Tell us if the rug has sentimental or documented value so expectations and transport can be discussed clearly. We will explain any cleaning limitations before additional treatment; a cleaning service cannot restore missing fibers or guarantee removal of old dye changes.