Pickup questions for Bronx homes and apartments

Before arranging pickup in the Bronx, identify the entrance where a rolled rug can be handed over. If the rug is in a walk-up, note the floor and any tight turns on the stairs. In a managed apartment building, ask whether a service elevator or loading area must be reserved. Sharing those details at booking helps us decide whether your requested date is workable.

Riverdale, Pelham Bay and the South Bronx vary in building type and travel access. We review the precise address and route before confirming collection. If you need us to move furniture off the rug, choose that booking option; otherwise remove the furniture and roll the rug before the agreed pickup.

Standard price and a sample

The online wash rate is $6 per square foot for a standard rectangular area rug. A 7 × 9 ft rug measures 63 square feet, or $378 for washing. Pickup and delivery cost $50 per booking when rolled and ready, or $100 per booking with furniture-removal help. The quote is shown before checkout, but unusual materials, damage or odors may require a separate assessment.

Prepare the rug information

If a rug has been stored, check for water damage, moth activity or loose backing and tell us what you find. For a recent spill, note what was spilled and any products already applied. This information helps determine whether the rug should enter a standard wash or needs a tailored treatment. Off-site cleaning and delivery generally take 7–10 business days after pickup; we confirm the schedule directly.

See stain treatment, synthetic rug cleaning and the broader NYC pickup guide. You can also send a rug question before paying.