Pickup questions for Bronx homes and apartments
Before arranging pickup in the Bronx, identify the entrance where a rolled rug can be handed over. If the rug is in a walk-up, note the floor and any tight turns on the stairs. In a managed apartment building, ask whether a service elevator or loading area must be reserved. Sharing those details at booking helps us decide whether your requested date is workable.
Riverdale, Pelham Bay and the South Bronx vary in building type and travel access. We review the precise address and route before confirming collection. If you need us to move furniture off the rug, choose that booking option; otherwise remove the furniture and roll the rug before the agreed pickup.
Standard price and a sample
A 7 × 9 ft rug measures 63 sq. ft.: $409.50 for cleaning, with FREE pickup and return delivery. Furniture Removal & Replacement adds $50. See your total before booking. FREE Pickup & Delivery on $250+ Orders. Orders with a cleaning subtotal under $250 have a $50 total pickup and return fee. Furniture Removal & Replacement is an optional +$50 flat fee. The $250 threshold uses the cleaning subtotal before furniture service or any other fees. Unusual materials, damage or odors may require a separate assessment.
Prepare the rug information
If a rug has been stored, check for water damage, moth activity or loose backing and tell us what you find. For a recent spill, note what was spilled and any products already applied. This information helps determine whether the rug should enter a standard wash or needs a tailored treatment. Off-site cleaning and delivery generally take 7–10 business days after pickup; we confirm the schedule directly.
See stain treatment, synthetic rug cleaning and the broader NYC pickup guide. You can also send a rug question before paying.