Confirm your Westchester address
Westchester County spans many towns and travel distances. We serve eligible addresses in the New York metro pickup area, so please provide the exact pickup address before relying on a preferred date. A checkout form that accepts a New York address does not itself confirm that a particular town or route is available.
If the rug is in a house, tell us about driveway or entrance access and where the rolled rug can be handed over. If it is in a managed apartment or condo building, check any service-elevator and vendor-access rules. Those details matter more than the town name when planning a practical collection.
What a standard wash includes
Enter your width and length in feet to see your total online. A 9 × 12 ft rug is 108 sq. ft.: $702 including FREE pickup and return, or $752 with furniture service. See your total before booking. FREE Pickup & Delivery on $250+ Orders. Orders with a cleaning subtotal under $250 have a $50 total pickup and return fee. Furniture Removal & Replacement is an optional +$50 flat fee. The $250 threshold uses the cleaning subtotal before furniture service or any other fees.
When to request an assessment
Tell us before payment if the rug has loose fringe, a brittle foundation, color movement, mildew, old pet accidents or an unknown fiber. Photos of the front, back and problem area help us decide whether standard washing is suitable and whether a custom quote is needed. We arrange off-site care for portable rugs and generally return them in 7–10 business days from pickup, depending on condition and schedule.
Read about handmade rugs or delicate rugs, and check the price guide. Not sure what kind of handmade rug you have? See how to tell hand-knotted, tufted and hooked rugs apart. Nearby pickup information is on our Bronx and service-area pages.